Early intervention supports Income Protection customers back to wellness and work, and improves the customer journey and claims experience. Five practical tips for insurers, from a biopsychosocial approach to a test-and-learn mindset.
You can read the full report here:
Thank you IPTF for the space to talk about #vocationalrehabilitation in #IncomeProtection.
The latest Action for Healthier Working Lives report by the Health Foundation sends a clear message: the UK’s working-age health crisis is growing — a
I’m looking forward to sharing the stage with industry colleagues.
I've summarised my top five tips to help insurers offer the best possible Early Intervention support for customers at the critical tim
Lovely collaboration to support the VR professional practice and discuss how Artificial Intelligence (AI) can support vocational rehabilitation, from
I attended the Parliamentary launch of the research “Future-proofing workplace health”, commissioned by the Association of British Insurers (ABI) and
Monica Garcia Consulting has developed a training package addressing Income Protection, Total and Permanent Disability, and related products. The prog
I felt truly touched last night when my name was called as the winner – Unsung Hero/Provider Category at the Women in Insurance Awards 2022.
Really honoured to have been asked to form part of the judging panel along with Health and Protection insurance industry colleagues.
Really thrilled to hear I’ve been shortlisted in the “Unsung Hero” category this year.
Judging awards is always an honour but a tough task. I’ve seen really good entries this year. Great initiatives and improvements that are making a tan
Many people drop out of work, and stay off work, due to health reasons. Through a case study, I reflected on the struggles individuals can experience,
“Claims Assessors play a key role in the customer journey. They are the face of the insurer when it comes to making a claim. Customers rely on their e
Thank you to the Society of Occupational Medicine for giving me the space to share some trends and evidence-based approaches to help Income Protection
Fantastic news to have been shortlisted as finalist in the “Unsung Hero” category at the Women in Protection Awards.
Great panel discussion on the unique challenges women face in the workplace.
Lovely to discuss the interplay between Income Protection and Vocational Rehabilitation with fellow industry colleagues. Great to see how customers be
I really enjoyed our conversation and sharing industry initiatives that provide support to customers with mental health conditions.
Delighted to support the Institute and Faculty of Actuaries Mental Health Awareness Week
I'm thrilled and honoured for the opportunity to support and continue to develop the projects and contributions to drive Vocational Rehabilitation Exc
Lovely news to hear I've been nominated and shortlisted in this insurance industry awards.
Lovely discussion with other guest panellists, sharing some insights on workplace wellbeing for a NED audience.
A lack of return-to-work guidance after illness can potentially delay recovery and extend the time one is off work. It's been sort of ironic to experi
Honoured to have been invited to form part of the guest judging panel. There were really good submissions showcasing innovative initiatives for the ma
It's been a pleasure to have contributed to the development of this resource, highlighting the role of rehabilitation and vocational rehabilitation se
Delighted to support the "Inspiring Girls International" global charity initiative and "This little girl is me" campaign. Hoping that sharing my perso
