Monica Garcia Consulting

An independent voice in protection insurance

I support clients in delivering solutions that are both commercially viable and customer centric. These include the development and/or review of Early Intervention (EI) programmes and holistic frameworks to help identify customers needing additional support. I work collaboratively with my clients, also upskilling their teams where required. I'm proud that, over the years, such initiatives have helped insurance customers get back on their feet after illness or injury, within the Income Protection and Personal Injury insurance sectors.

My broader interest in promoting good practices leads me to actively participate in industry collaborations, sharing my views through articles and speaking at conferences. I co-authored the Access to Insurance education guide on Income Protection, published by the Chartered Institute of Insurers (CII), highlighting the role of a biopsychosocial approach to rehabilitation interventions within Income Protection.

I am a Trustee and long-standing professional member of the UK's Vocational Rehabilitation Association (VRA), driving the advancement of the vocational rehabilitation professional practice. Additionally, I recently completed a two-year term as a Steering Group member of the Income Protection Task Force (IPTF), supporting the industry's mission to expand protection coverage for the population with positive customer outcomes. I follow strict standards and I am an IRCM member (Institute of Registered Case Managers).

Since establishing my consultancy in 2020, I have been recognised for my contributions, including the Highly Commended – Most Inspiring Returner award and winner of the Unsung Hero – Service Provider category at the Women in Protection Awards in 2020 and 2022, respectively.

I love my job and the people I work with. Always feeling humbled to embrace new approaches, including technology advancements and new evidence insights.