Joining up claims, products and people.

Evidence-based consultancy for insurers and providers: protection that genuinely supports the people who rely on it, and performs over the long term.

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Biopsychosocial Model

Early Intervention

Consumer Duty

UK Protection Sector

Years of practice

Clinical & consulting practice in vocational rehabilitation

Years in the Protection Insurance sector

Helping customers across group risk, retail and reinsurer portfolios

Industry events

Speaker, panellist & judge across the UK protection sector

Public roles with the bodies below, across the UK protection sector.

Work for insurers and providers.

Strategic consultancy on propositions and claims pathways, training for claims teams, one-to-one vocational rehabilitation for customers, and speaking. The technology side is mgctech: an AI Audit, Cassie and ClaimCompass.

Strategic Consultancy

Helping insurers, reinsurers and third-party providers transform Income Protection propositions into outcome-focused systems, from proposition refinement through to operational roll-out.

Training

Comprehensive training programmes designed to enhance your team's capabilities in delivering compassionate and effective claimant support.

1-1 Vocational Rehabilitation

Expert guidance on vocational rehabilitation programmes that support sustainable return-to-work outcomes for income protection customers.

Speaking

Engaging presentations and keynote speeches on best practices in claims management, early intervention, and the biopsychosocial model.

mgctech

The technology arm of MGC, led by CTO Pawel Dobrzynski. Three things: an AI Audit for small and medium firms whose work runs on cases; Cassie, a system that runs a practice end to end with an AI agent inside it; and ClaimCompass, biopsychosocial scoring your own systems can call by API or as tools for your AI agents.

Latest from the blog.

See all insights

Why the welfare system is looking to IP for solutions: It’s not just early intervention

2026-10-16

Why the welfare system is looking to IP for solutions: It’s not just early intervention

Read article

What clients and peers say.

I had complete trust in Monica's extensive experience and collaborative approach. She was instrumental in developing an early intervention framework, adopting a wider biopsychosocial model to ultimately understand how best to support IP claimants back to health and work.

Monica entered my life after a major health incident. She built my confidence, mediated and negotiated my return to work, and she was my ally and coach. I know that if she was not here, possibly, I would not return to work and not fulfilled my potential.

We commissioned Monica with understanding the IP market in more detail. She was extremely knowledgeable, engaging, and informative, offering detailed advice in her recommendations. She was flexible and responsive.

An outstanding contribution in her field with many sector-wide accolades. Strong entry with good testimonials. She has overcome challenges in her life and she works on projects and issues that don't get a lot of exposure. An unsung hero.

We have found her to be extremely well informed about this sector and the various needs and challenges involved. She retained a great sense of humour and worked flexibly and collaboratively according to our budget and manning needs.

Monica is a very engaging speaker and passionate about what she does. Bringing the therapist into the alien world of insurance. The training day offered discussion opportunities and case studies for a more in-depth understanding.

Excellent; Monica is very knowledgeable and engaging throughout the day, with opportunity for all to contribute. Case studies and the application of theory were very helpful. 10/10

Let's start a conversation.

Whether you're looking for consultancy, training, or a speaker for your next event, we'd love to hear from you.

info@monicagarciaconsulting.com

Location

London, United Kingdom